Individual booking:
- Flexible rate: Cancellation free of charge up to 7 days before the day of arrival. In case of cancellation from 7 days before arrival or in case of no-show, the entire stay will be charged. A credit card number is required for any confirmation.
- NANR rate: Non-cancellable and non-refundable, the entire stay, excluding extras, will be charged upon booking.
Group booking:
A deposit or pre-authorization of 30% of the total reservation is required for any validation.
In the event of a pre-authorization, no amount is debited before arrival.
A credit card number is required for any confirmation.
Cancellation conditions:
- No fees for cancellations up to 30 days before the arrival date.
- 30% fees for cancellations from 29 days to 15 days before the date arrival.
- 100% fee in case of cancellation less than 15 days before the arrival date.
Booking policy
A credit card number is required for any confirmation.
A pre-authorization of the total amount of the stay will be made one month before the arrival date, which will be canceled as soon as the stay is paid on site. No amount is debited before arrival.
- Unless otherwise indicated, the rates displayed are per night and per room. Breakfast and other services are charged per person per day.
- Unless otherwise indicated, rates are per night, per room, taxes not included.
- Any forgotten item sent following your request will be charged.
COVID Conditions
The deposit will be kept for 1 year with a view to postponing your stay or returned in the event of total confinement if your stay is not postponed.
Right of withdrawal
Article L221-8 of the Consumer Code indicates that no right of withdrawal can be exercised for the provision of accommodation, catering or leisure activities.
Consumer Mediator
After contacting the Management and in the absence of a satisfactory response within 6 months, the customer may contact the Tourism and Travel Mediator (MTV), whose contact details and referral procedures are available on the website www.mtv.travel